source for 13.1 - 000
/1-0ADOPT/HP CAS P&P/13-Quality/13.1 Title Page.DOC
/13-Quality/13.1 Title Page.DOC

Approved by: Executive Director Number: 13.1-002

Date: October 28, 2008

1. In order to best serve our client community, it is our policy that the Society and its employees actively engage in the pursuit and practice of progressive excellence/continuous improvement in all its operations and that the principles of total quality management are exercised in the pursuit of the Society’s vision, mission and values, including:
   1. ensuring that employee health and wellness/healthy workplace and safety activities are an integral part of all progressive excellence initiatives and activities;
   2. incorporating progressive excellence goals into our strategic and business plans;
   3. minimizing waste and conducting its business in an environmentally responsible manner;
   4. adopting and consistently using generally accepted quality frameworks, principles, criteria, tools and techniques in the pursuit of progressive excellence; and,
   5. providing sufficient resources and establishing appropriate structures such as committees, sub-committees, working groups, quality improvement and project teams to achieve identified improvement and excellence targets.

source for 13.1 - 002
/1-0ADOPT/HP CAS P&P/13-Quality/13.1-002.DOC
/13-Quality/13.1-002.DOC